General Terms & Conditions for All AIMA Events

Australia India Multicultural Awards (AIMA)

At Australia India Multicultural Awards, the safety, comfort, and wellbeing of our guests, artists, volunteers, staff, vendors, and partners are our highest priority. By attending or participating in any AIMA event, all attendees agree to comply with the following terms and conditions:

1. Health, Safety & Wellbeing

All attendees, staff, volunteers, vendors, and contractors must follow venue safety rules, public health guidance, and any event-specific health protocols communicated by AIMA.

Individuals who are feeling unwell, experiencing flu-like symptoms, or have been advised by a medical professional to isolate should not attend the event.

AIMA reserves the right to refuse entry or request any unwell person to leave the venue in the interest of public safety.

2. Hygiene & Public Health Measures

To maintain a safe event environment:

• Hand sanitising stations may be provided throughout the venue

• Guests are encouraged to maintain good personal hygiene

• Attendees should follow cough etiquette and health-safe behaviours

• Additional health precautions may be introduced where required by public health authorities or venue operators

3. Ticketing & Entry Conditions

• Valid ticket holders must present proof of purchase for entry where applicable

• Tickets are non-transferable unless approved by event organisers

• Ticket refunds, exchanges, or credits will be governed by the event’s refund policy

• AIMA reserves the right to deny entry to disruptive, unsafe, or non-compliant individuals

4. Seating & Venue Conduct

• Guests must occupy allocated seating where seating is assigned

• Emergency evacuation procedures and assembly areas must be followed as directed by venue staff

• Children must remain under adult supervision at all times

• Prams, accessibility seating, and designated family areas must be used appropriately where available

5. Privacy & Contact Information

AIMA may collect attendee information for ticketing, event communications, safety notifications, and operational purposes in accordance with Australian privacy obligations.

Personal information will be handled responsibly and only used for legitimate event administration purposes.

6. Vendors, Contractors & Volunteers

All vendors, contractors, staff, and volunteers participating in AIMA events must comply with:

• Venue operational policies

• Workplace safety requirements

• Public health regulations where applicable

• Event management instructions issued by AIMA organisers

Contractors and vendors may be required to submit operational compliance documents, insurance details, or venue-related safety plans where applicable.

7. Food & Beverage Services

Any food or beverage service provided at AIMA events must comply with relevant Victorian food safety regulations, venue licensing requirements, and applicable health standards.

8. Event Updates & Communications

Attendees are encouraged to regularly check official AIMA channels for updates regarding event timing, venue details, ticketing information, and important announcements.

Official Channels:
📍 Website: Australia India Multicultural Awards
📍 Facebook: AIMA Melbourne
📍 YouTube: AIMA TV Live

9. Force Majeure

AIMA reserves the right to postpone, reschedule, relocate, or cancel events due to circumstances beyond reasonable control, including severe weather, venue restrictions, emergencies, government directives, or other unforeseen events.

10. Community Respect

AIMA is built on respect, inclusion, and celebration of diversity.

Discrimination, harassment, abusive behaviour, unsafe conduct, or actions that disrupt the event experience will not be tolerated and may result in removal from the venue.

Our Commitment

Together, we create safe, respectful, inclusive, and memorable multicultural experiences for everyone.

Thank you for being part of AIMA.